Withdraw from contract

EU consumers generally have 14 days from making an online service contract to withdraw without giving a reason. This is separate from stopping future renewals in Manage billing. No login is required.

Enter your name, an email address for the confirmation, and enough details to identify the contract, such as your account email, plan and purchase date, or invoice reference. Do not enter a card number, password or verification code.

You can also send your withdrawal directly to team.chronent@gmail.com. Your statutory rights do not depend on this form being available.

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